New Zealand is a popular destination for Australians. Whether you’re cosying up at a winery, skiing* your pants off or hiking landscapes fit for Hobbits, you’re spoiled for choice in New Zealand. Though New Zealand is super close to home, things don’t always go to plan when you hit the road – which is why you should consider buying travel insurance. We can help with that.
We've made buying travel insurance easier by bundling medical, trip and belongings cover in our single Explorer Plan. Get a quote and buy your policy in minutes.
If you need additional coverage for your trip or favourite gadgets, you can build upon the Explorer Plan by adding any of our Trip Extras.
Last-minute ski trip? Need a rental vehicle or motorcycle for the day? Embrace spontaneity and toggle on additional activity coverage for the days you need it.
We've simplified travel insurance with our bundled Explorer Plan that you can build upon with extra coverage. This way, you only pay for the coverage you need on the days you actually need it.
We provide coverage for overseas medical expenses, including hospital expenses for approvable claims. If things go really wrong, we can help with emergency repatriation or evacuation to bring you home.
Only applies to Overseas Explorer Plan
If you need to amend, delay or cancel your trip, we can help smooth out bumps in your travel plans. You can even increase your cancellation coverage in increments of $1,000 by paying additional premiums.
When things go wrong overseas, travel insurance can be the unexpected hero of your trip. Freely's Overseas Explorer Plan offers coverage for medical and dental, emergency evacuation and repatriation, trip cancellation and amendment, and lost and delayed luggage.
If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your death, we will pay your estate the amount (provided your death occurs within one year of the accident).
If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your permanent total loss of sight in one or both eyes or the loss of use of one or more limbs, we will pay you the amount shown in the Plan purchased (provided the loss occurs within one year of the accident).
If you become sick or injured while on your trip, we may provide cover for unexpected medical and hospital expenses.
If you need to pay for unexpected dental treatment during your trip, we may provide cover for emergency overseas dental expenses.
If you become sick or injured while on your trip and need emergency repatriation, we may provide cover for that.
Some existing medical conditions are automatically covered by our Explorer Plan (subject to the criteria outlined in the PDS). If your existing medical condition falls outside the criteria or isn’t on the list, we may still be able to provide cover for your condition subject to the outcome of a short medical assessment, an additional premium may apply.
If you become sick or injured while on your trip and need emergency evacuation, we may provide cover for that.
If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your death, if approved, we will pay your estate the amount (provided your death occurs within one year of the accident).
If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your permanent total loss of sight in one or both eyes or the loss of use of one or more limbs, if approved, we will pay you the amount shown in the Plan purchased (provided the loss occurs within one year of the accident).
If you need to unexpectedly amend or cancel your trip for a covered reason, we can reimburse you for the costs of your prepaid, non-refundable travel arrangements.
If you encounter unexpected accommodation and/or transport costs during your travels because of a covered event, we may provide cover for the additional expenses you incur.
If your pre-booked, prepaid transport is temporarily delayed during the journey for at least 6 hours due to an unforeseeable circumstance outside your control (including a cyber incident), we may provide cover for the related expenses you incur up to $2,000.
If you need to return to Australia while you're on your trip because of the sudden serious injury, sickness, disease, or death of your relative or business partner, we may provide cover for the cost of resuming the journey up to $2,000.
If, due to an unforeseeable circumstance outside your control, your journey would otherwise be delayed – resulting in you being unable to arrive in time to attend a wedding, funeral, 25th or 50th wedding anniversary, or a prepaid conference, music festival or sporting event that cannot be delayed due to your late arrival – we may pay for the reasonable additional cost of using alternative public transport to arrive at your destination on time.
If you become unintentionally legally liable to pay compensation for damage caused to someone, we may provide coverage of up to $3,000,000. Limits, sub-limits, conditions and exclusions apply.
If your luggage or travel documents are lost, stolen, or damaged on your trip, we can reimburse you for your items or for repairing your items. The limit per item is $750.
If your luggage is delayed by a transport provider for more than 12 hours during your trip, we can reimburse you for the costs of several personal items purchased.
We may pay you for the cost of replacing travel documents and credit cards lost or stolen on the journey. We may also pay for your legal liability arising from their illegal use. You must, however, comply with all the conditions of the issue of the document prior to and after the loss or theft.
If your cash, bank or currency notes, postal or money orders are accidentally lost or stolen on your trip, we can reimburse you for the cost of the loss.
It's easy to assume that travel insurance is only necessary for overseas holidays – but travelling domestically within Australia's borders carries many of the same risks! Freely offers coverage for all domestic travel: from the bustling hubs of Sydney and Melbourne to more regional, nature-based destinations such as Tasmania and the Gold Coast.
If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your death, we will pay your estate the amount (provided your death occurs within one year of the accident).
If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your permanent total loss of sight in one or both eyes or the loss of use of one or more limbs, we will pay you the amount shown in the Plan purchased (provided the loss occurs within one year of the accident).
If you need to unexpectedly amend or cancel your trip for a covered reason, we can reimburse you for the costs of your prepaid, non-refundable travel arrangements.
If you encounter unexpected accommodation and/or transport costs during your travels because of a covered event, we can provide cover for the additional expenses you incur.
If your pre-booked, prepaid transport is temporarily delayed during the journey for at least 6 hours due to an unforeseeable circumstance outside your control (including a cyber incident), we can provide cover for the related expenses you incur up to $2,000.
If you need to return to Australia while you're on your trip because of the sudden serious injury, sickness, disease, or death of your relative or business partner, we can provide cover for the cost of resuming the journey up to $2,000.
If, due to an unforseeable circumstance outside your control, your journey would otherwise be delayed – resulting in you being unable to arrive in time to attend a wedding, funeral, 25th or 50th wedding anniversary, or a prepaid conference, music festival or sporting event that cannot be delayed due to your late arrival – we will pay for the reasonable additional cost of using alternative public transport to arrive at your destination on time.
If you become unintentionally legally liable to pay compensation for damage caused to someone else's property or for the injury or death of someone, we may provide coverage of up to $200,000.
If your luggage or travel documents are lost, stolen, or damaged on your trip, we can reimburse you for the cost of replacing or repairing your items. The limit per item is $750.
If your luggage is delayed by a transport provider for more than 12 hours during your trip, we can reimburse you for the costs of several personal items purchased.
If your cash, bank or currency notes, postal or money orders are accidentally lost or stolen on your trip, we can reimburse you for the cost of the loss.
Build on your Explorer Plan by adding Trip Extras to get greater protection for your personal belongings, and enhanced delay and cancellation coverage. You can also toggle on Daily Boosts to get coverage for certain activities, from motorbike riding to adventure sports – and toggle them off when your plans change!
New Zealand – Aotearoa in Māori language (au-tee-uh-row-uh), meaning land of the long white cloud – is a popular destination for Australians, who come to road trip, visit friends and family, hike, check out the amazing wineries, ski and snowboard.
According to Māori legend, a demigod by the name of Māui once snuck onto his brothers’ canoe to accompany them on a fishing trip. Instead of a hoki, Māui’s magical fishhook pulled out the North Island of Aotearoa/New Zealand. Its name in Māori is Te Ika a Māui (“Māui’s Fish”), whereas the South Island is Te Waka a Māui (which many stories translate to “Maui’s Canoe”).
The North Island is a breathtaking mix of conical mountains, geothermal phenomena and golden beaches, and it’s also considerably warmer than its southern counterpart, which is probably why two-thirds of Aotearoa/New Zealand’s population have chosen to call it home.
The South Island is particularly famous for its wine regions, scenic drives and adventure activities on offer – from spotting seals, whales and dolphins in Milford Sound to skiing or snowboarding around alpine resort towns such as Queenstown and Wānaka.
If you’re thinking about visiting New Zealand, it might be a good idea to consider travel insurance with medical, trip and belongings cover, such as what Freely offers. We also cover things like snow sports and adventure activities with our Daily Boosts (which you can add to your policy at an additional cost).
From Australia, you can fly directly to a number of cities in Aotearoa/New Zealand, including Auckland and Wellington on the North Island and Christchurch and Queenstown on the South Island.
Depending on where in Australia you depart from, the flight to Aotearoa/New Zealand can take as little as 3 hours. Airlines such as Qantas, Air New Zealand and Jetstar offer regular flights, and often have sales offering cheap deals.
The majority of Australian passport holders do not need a visa to enter Aotearoa/New Zealand, and can visit, live and work there indefinitely. Entry and exit conditions can change quickly though, and also differ for people with criminal records and/or who have been deported from another country before.
For the latest information on entry requirements and travel advisories, you can check the Australian Government's Smartraveller website, contact your nearest New Zealand embassy or consulate in Australia, or visit the official New Zealand Immigration website.
There’s a close relationship between Australia and New Zealand.
Our two countries have what’s called a reciprocal health care agreement (RHCA), which provides Australians access to publicly funded health services for immediate necessary medical treatment.
Additionally, under New Zealand’s Accident Compensation Corporation (ACC), non-residents and foreign visitors may be covered for injuries arising from an accident in New Zealand.
However, there are some limitations to these schemes. For instance, mishaps that require emergency evacuation and repatriation may not be covered. Similarly, costs associated with a mishap, such as emergency travel arrangements, may not be covered.
Travel insurance – such as what Freely offers – can provide certain protections beyond what the RHA and ACC may cover.
Freely’s Overseas Explorer Plan includes unlimited* overseas medical and emergency dental cover, as well as telehealth access, 24-hour emergency assistance and cover for trip and belongings.
Plus, by adding our Daily Boost to your base policy (at an additional cost), travellers can also enjoy cover for things like snow sports, motorcycle riding and adventure activities.
For more detail, be sure to read the PDS. *Medical and dental cover will not exceed 12 months from onset of the illness or injury.
Here are some helpful tips to consider ...
Aotearoa/New Zealand is a travel destination that is much loved – and visited – by locals and tourists alike. Accordingly, it’s a good idea to plan ahead when it comes to things like accommodation and experiences to make sure you don’t miss out, especially during peak seasons like school holidays and the height of winter.
Weather in Aotearoa/New Zealand can be varied and can change rapidly. Pack wisely with layers and waterproof clothing, even in summer, and be sure to bring sunscreen and a hat with you too.
Aotearoa/New Zealand is renowned for its staggering natural beauty and rich Māori heritage. As travellers, it’s our responsibility to minimise our impact on both the place and the people who call it home. This means learning a bit about Māori history, culture and language, reducing waste and respecting wildlife.
-min.jpeg)
