What's covered?
We've simplified travel insurance with our bundled Explorer Plan that you can build upon with extra coverage. This way, you only pay for the coverage you need on the days you actually need it.
With its endless rice paddies and world-famous surf breaks, the Indonesian island of Bali has long enchanted Australian visitors. Although it’s a friendly destination, Bali’s rumbling volcanoes, cheeky monkeys and non-potable tap water mean it might be a good idea to consider getting travel insurance. We can help with that.
We've made buying travel insurance easier by bundling medical, trip and belongings cover in our single Explorer Plan. Get a quote and buy your policy in minutes.
If you need additional coverage for your trip or favourite gadgets, you can build upon the Explorer Plan by adding any of our Trip Extras.
Last-minute ski trip? Need a rental vehicle or motorcycle for the day? Embrace spontaneity and toggle on additional activity coverage for the days you need it.
Planning to ride a scooter in Bali – as a driver or as a passenger? To get cover, you must add our Motorcycle and Moped Riding Boost to your policy for all the days that you’re riding and meet the requirements set out in the PDS.
We all love a good time – but please also note that cover will not apply to claims arising from being under the influence of alcohol or drugs.
We've simplified travel insurance with our bundled Explorer Plan that you can build upon with extra coverage. This way, you only pay for the coverage you need on the days you actually need it.
We provide coverage for overseas medical expenses, including hospital expenses for approvable claims. If things go really wrong, we can help with emergency repatriation or evacuation to bring you home.
Only applies to Overseas Explorer Plan
If you need to amend, delay or cancel your trip, we can help smooth out bumps in your travel plans. You can even increase your cancellation coverage in increments of $1,000 by paying additional premiums.
Build on your Explorer Plan by adding Trip Extras to get greater protection for your personal belongings, and enhanced delay and cancellation coverage. You can also toggle on Daily Boosts to get coverage for certain activities, from motorbike riding to adventure sports – and toggle them off when your plans change!
The Australian Government’s Smartraveller website says that the most important thing is choosing a travel insurance policy that covers what you need for you and your trip.
“Resist the temptation to get the cheapest option without checking that it suits your needs,” Smartraveller advises. “Consider your unique needs and read the PDS. If it's not a match, it's not good value.”
For Bali, some travellers only want a policy that includes medical and emergency cover as a benefit, while other travellers also want cover for things like trip cancellation and lost luggage. Freely’s single bundled plan – our Overseas Explorer Plan – includes benefits for overseas medical, trip cancellation, and lost and stolen luggage, as well as 24-hour access to medical and emergency support and access to telehealth.
Plus, while many activities are automatically covered by our Overseas Explorer Plan (please refer to our PDS), you can get extra cover for activities in Bali like riding a moped, so long as you add our Motorcycle and Moped Riding Boost to your policy at an additional cost for all the days you’re riding.
For more detail, be sure to read the PDS.
If you get sick or injured in Bali, the medical bills you rack up could be extensive. For example, treatment to prevent the rabies virus in the wake of a dog or monkey bite can cost hundreds of dollars and typically requires repeat hospital visits.
That’s why the Australian Government’s Smartraveller website considers travel insurance “essential if you end up sick or injured”, highlighting the fact that “medical assistance is usually the highest unexpected cost for Australians overseas”.
Freely’s Overseas Explorer Plan includes as a benefit overseas medical and emergency dental cover for travellers in Bali (cover will not exceed 12 months from the onset of illness or condition). We also provide travellers with 24-hour access to medical and emergency assistance and telehealth, which may be helpful for navigating Bali’s health system when you’re unwell.
Our Overseas Explorer Plan also includes as a benefit cover for COVID-19, such as overseas medical expenses and pre-departure cancellation if you or your travel companion are diagnosed with COVID-19 prior to departure (limits, sub-limits, conditions and exclusions apply).
For more detail, be sure to read the PDS.
Freely offers cover for travellers who want to rent and/or ride a scooter in Bali, but only when you add our Motorcycle and Moped Riding Boost to your base policy at an additional cost for all the days you’re riding – whether you’re driving or a passenger. You also need to meet a set of requirements in order to be covered.
As a general rule, regardless of the bike’s engine capacity, you must be wearing a helmet while you ride and you cannot be racing, participating in a professional capacity or doing motocross. If you’re a passenger, the person driving the bike needs to have a valid licence for riding that vehicle.
Please note that cover will not apply to claims arising from being under the influence of alcohol or drugs.
To learn more about our Motorcycle and Moped Riding Boost for your trip to Bali, be sure to read the PDS, which contains the conditions and exclusions that may impact or disqualify cover for moped and motorcycle riding.
Bali is an island in Indonesia – an archipelago that is dotted with active volcanoes. Many of these are not just a magnificent sight to behold, but are also very sacred to the local people. When the volcanoes occasionally rumble or erupt, they can spew out clouds of ash that make flying in a plane rather tricky.
In addition to ash clouds, Bali can also be impacted by other natural disasters. Our travel insurance for Bali can provide some protection for you if you are directly affected by an unforeseen natural disaster. Check out the PDS (product disclosure statement) to learn more about what is and isn’t covered when a natural disaster occurs.
It’s important that you stay informed about any forecasts for natural disasters in Indonesia ahead of your trip. For the latest travel advice, be sure to refer to, and keep up-to-date with, the Australian Government website Smartraveller before travelling.
Please note that we don’t offer coverage for claims directly arising from you not following an advice or warning of “Do not travel” on the advice issued by the Australian Government on the smartraveller.gov.au website.
Yes, we may provide cover – but you need to add our Motorcycle and Moped Riding Boost at an additional cost to the base policy for all the days you plan on riding or being a passenger. (Our Explorer Plan alone does not automatically cover moped or motorcycle riding.)
Additionally, as a general rule, regardless of the bike’s engine capacity, you must be wearing a helmet while you ride and you cannot be racing, participating in a professional capacity or doing motocross. If you’re a passenger, the person driving the bike needs to have a valid licence for riding that vehicle.
We don’t pay claims arising from being under the influence of alcohol or drugs.
Be mindful that there are several terms, conditions and exclusions that apply to this Boost, which you must be aware of before purchasing our travel insurance.
For more details, be sure to read the PDS.
No, we will not pay for claims involving, arising from or related to your impairment due to you drinking too much alcohol which is evidenced by the results of a blood test which show that your blood alcohol concentration level is 0.19 or above (which puts you at nearly four times the legal driving limit in Australia of 0.05).
Keep in mind that a blood test is not always available and may not be the only information about the claim event that we consider. We may also be required to look at the report of a medical practitioner or forensic expert, the witness report of a third party, your own admission, your description of the event or the advice of a treating medical professional.
Be aware that any claims relating to substance or drug abuse (be it over-the-counter, prescription or otherwise), including the use of non-prescription drugs or substances, are not covered by Freely.
The Indonesian Government has put lots of work into countering the threat of terrorism within its borders ever since the 2002 Bali bombing, and the island is relatively safe on that front. However, the Australian government continues to warn of the ongoing risk of terrorist attacks in Indonesia, so it is always a good idea to stay alert to possible threats and take official warnings seriously.
Freely’s Overseas Explorer Plan includes medical cover as a benefit, so if you become sick with Bali belly (otherwise known as ‘traveller’s diarrhoea’), we may provide cover for unexpected medical and hospital expenses.
To avoid Bali belly, wash or sanitise your hands regularly, avoid tap water and consider taking a natural probiotic like Travelan before you go.
Here at Freely, we’re huge fans of travelling to Bali – and so we’ve had our fair share of Bali belly. For ways to try and prevent Bali belly, and how to deal with it, read our article ‘Everything you need to know about Bali belly: Before, during and after’.