There are certain things that really should be covered when you go away, so we've grouped them into our Explorer Plan to make it easier for you.
If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your death, we will pay your estate the amount (provided your death occurs within one year of the accident).
If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your permanent total loss of sight in one or both eyes or the loss of use of one or more limbs, we will pay you the amount shown in the Plan purchased (provided the loss occurs within one year of the accident).
It's easy to assume that travel insurance is only necessary for overseas holidays – but travelling domestically within Australia's borders carries many of the same risks! Freely offers coverage for all domestic travel: from the bustling hubs of Sydney and Melbourne to more regional, nature-based destinations such as Tasmania and the Gold Coast.
Used Freely twice now and both times have had an amazing experience. We made claims for both trips due to travel delays/cancellations and freely were amazingly accomodating and helpful. We use freely every time now! So easy and so great.
I’ve used Freely twice now and I’m so impressed with the app and the ease of applying for insurance. Haven’t had to claim yet (thankfully!), but will keep using them as it literally takes less than 5 minutes to buy travel insurance!
Build on your Explorer Plan by adding Trip Extras to get greater protection for your personal belongings, and enhanced delay and cancellation coverage. You can also toggle on Daily Boosts to get coverage for certain activities, from motorbike riding to adventure sports – and toggle them off when your plans change!
Booking a trip? Get a quote in minutes with the Freely app for your next adventure.
We know accidents can sometimes happen while you're away, so we’ve made it easier to start a claim with the Freely app.
For example, if you unexpectedly get the chance to go skiing, you can use our app to add a Snow Sports Boost – in real time!
With our built-in SOS feature, you'll receive geo-specific safety alerts in near real time.
Get in-app support while you're on your trip with 24/7 access to telehealth and our medical and emergency specialists.
Got questions? Get help by speaking with our support team via live chat every day 7am–7pm (AEST/AEDT).
Answers to some of the most common queries we get are outlined below, but if you're still scratching your head over something Freely-related, jump across to our FAQs page and see if it's been answered.
