Exploring the world as a family – or simply unwinding together somewhere special – is a beautiful way to make memories. With Freely, accompanied children and grandchildren under the age of 21 are covered for free, making us a great travel insurance option for adventuring families.
Whether you're visiting relatives overseas, vacationing somewhere tropical or immersing the kids in another culture, family holidays tend to be a rather large logistical affair! With this in mind, here are some benefits of Freely that may make your next trip that little bit less stressful.
Accompanied children and grandchildren under the age of 21 are covered under the policy of their travelling guardian (as long as the children are travelling with you for the entire duration of the journey, are included in the policy, are not in full-time employment and are financially dependent on the guardian).
If necessary, we'll help with emergency evacuation or repatriation to bring you home.
Only applies to Overseas Explorer Plan.
If you encounter unexpected accommodation and/or transport costs during your travels because of a covered event, we may provide cover for the additional expenses you incur.
Accompanied children means your children or grandchildren who are identified on the Certificate of Insurance and travelling with you on the journey, provided they are not in full-time employment, they are financially dependent on you and they are under the age of 21 years. Cancellation policy benefits shared among all travellers on the one policy. There’s a lot of detail to unpack in the above, so refer to and read the Combined FSG/PDS for more information. To learn about the Target Market for this product, you can read our TMD.
To receive coverage when travelling overseas as a family, please keep in mind that all family members must leave and return to Australia together.
Cancellation policy benefits are shared amongst all travellers on the same policy. Cancellation limit applies per policy.
We've made buying travel insurance easier by bundling medical, trip and belongings cover in our single Explorer Plan. Get a quote and buy your policy in minutes.
If you need additional coverage for your trip or favourite gadgets, you can build upon the Explorer Plan by adding any of our Trip Extras.
Last-minute ski trip? Need a rental vehicle or motorcycle for the day? Embrace spontaneity and toggle on additional activity coverage for the days you need it.
We've simplified travel insurance with our bundled Explorer Plan that you can build upon with extra coverage. This way, you only pay for the coverage you need on the days you actually need it.
We provide coverage for overseas medical expenses, including hospital expenses for approvable claims. If things go really wrong, we can help with emergency repatriation or evacuation to bring you home.
Only applies to Overseas Explorer Plan
If you need to amend, delay or cancel your trip, we can help smooth out bumps in your travel plans. You can even increase your cancellation coverage in increments of $1,000 by paying additional premiums.
When things go wrong overseas, travel insurance can be the unexpected hero of your trip. Freely's Overseas Explorer Plan offers coverage for medical and dental, emergency evacuation and repatriation, trip cancellation and amendment, and lost and delayed luggage.
If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your death, we will pay your estate the amount (provided your death occurs within one year of the accident).
If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your permanent total loss of sight in one or both eyes or the loss of use of one or more limbs, we will pay you the amount shown in the Plan purchased (provided the loss occurs within one year of the accident).
If you become sick or injured while on your trip, we may provide cover for unexpected medical and hospital expenses.
If you need to pay for unexpected dental treatment during your trip, we may provide cover for emergency overseas dental expenses.
If you become sick or injured while on your trip and need emergency repatriation, we may provide cover for that.
Some existing medical conditions are automatically covered by our Explorer Plan (subject to the criteria outlined in the PDS). If your existing medical condition falls outside the criteria or isn’t on the list, we may still be able to provide cover for your condition subject to the outcome of a short medical assessment, an additional premium may apply.
If you become sick or injured while on your trip and need emergency evacuation, we may provide cover for that.
If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your death, if approved, we will pay your estate the amount (provided your death occurs within one year of the accident).
If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your permanent total loss of sight in one or both eyes or the loss of use of one or more limbs, if approved, we will pay you the amount shown in the Plan purchased (provided the loss occurs within one year of the accident).
If you need to unexpectedly amend or cancel your trip for a covered reason, we can reimburse you for the costs of your prepaid, non-refundable travel arrangements.
If you encounter unexpected accommodation and/or transport costs during your travels because of a covered event, we may provide cover for the additional expenses you incur.
If your pre-booked, prepaid transport is temporarily delayed during the journey for at least 6 hours due to an unforeseeable circumstance outside your control (including a cyber incident), we may provide cover for the related expenses you incur up to $2,000.
If you need to return to Australia while you're on your trip because of the sudden serious injury, sickness, disease, or death of your relative or business partner, we may provide cover for the cost of resuming the journey up to $2,000.
If, due to an unforeseeable circumstance outside your control, your journey would otherwise be delayed – resulting in you being unable to arrive in time to attend a wedding, funeral, 25th or 50th wedding anniversary, or a prepaid conference, music festival or sporting event that cannot be delayed due to your late arrival – we may pay for the reasonable additional cost of using alternative public transport to arrive at your destination on time.
If you become unintentionally legally liable to pay compensation for damage caused to someone, we may provide coverage of up to $3,000,000. Limits, sub-limits, conditions and exclusions apply.
If your luggage or travel documents are lost, stolen, or damaged on your trip, we can reimburse you for your items or for repairing your items. The limit per item is $750.
If your luggage is delayed by a transport provider for more than 12 hours during your trip, we can reimburse you for the costs of several personal items purchased.
We may pay you for the cost of replacing travel documents and credit cards lost or stolen on the journey. We may also pay for your legal liability arising from their illegal use. You must, however, comply with all the conditions of the issue of the document prior to and after the loss or theft.
If your cash, bank or currency notes, postal or money orders are accidentally lost or stolen on your trip, we can reimburse you for the cost of the loss.
It's easy to assume that travel insurance is only necessary for overseas holidays – but travelling domestically within Australia's borders carries many of the same risks! Freely offers coverage for all domestic travel: from the bustling hubs of Sydney and Melbourne to more regional, nature-based destinations such as Tasmania and the Gold Coast.
If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your death, we will pay your estate the amount (provided your death occurs within one year of the accident).
If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your permanent total loss of sight in one or both eyes or the loss of use of one or more limbs, we will pay you the amount shown in the Plan purchased (provided the loss occurs within one year of the accident).
If you need to unexpectedly amend or cancel your trip for a covered reason, we can reimburse you for the costs of your prepaid, non-refundable travel arrangements.
If you encounter unexpected accommodation and/or transport costs during your travels because of a covered event, we can provide cover for the additional expenses you incur.
If your pre-booked, prepaid transport is temporarily delayed during the journey for at least 6 hours due to an unforeseeable circumstance outside your control (including a cyber incident), we can provide cover for the related expenses you incur up to $2,000.
If you need to return to Australia while you're on your trip because of the sudden serious injury, sickness, disease, or death of your relative or business partner, we can provide cover for the cost of resuming the journey up to $2,000.
If, due to an unforseeable circumstance outside your control, your journey would otherwise be delayed – resulting in you being unable to arrive in time to attend a wedding, funeral, 25th or 50th wedding anniversary, or a prepaid conference, music festival or sporting event that cannot be delayed due to your late arrival – we will pay for the reasonable additional cost of using alternative public transport to arrive at your destination on time.
If you become unintentionally legally liable to pay compensation for damage caused to someone else's property or for the injury or death of someone, we may provide coverage of up to $200,000.
If your luggage or travel documents are lost, stolen, or damaged on your trip, we can reimburse you for the cost of replacing or repairing your items. The limit per item is $750.
If your luggage is delayed by a transport provider for more than 12 hours during your trip, we can reimburse you for the costs of several personal items purchased.
If your cash, bank or currency notes, postal or money orders are accidentally lost or stolen on your trip, we can reimburse you for the cost of the loss.
Build on your Explorer Plan by adding Trip Extras to get greater protection for your personal belongings, and enhanced delay and cancellation coverage. You can also toggle on Daily Boosts to get coverage for certain activities, from motorbike riding to adventure sports – and toggle them off when your plans change!
When you’re travelling with your family, you’re responsible for the health and wellbeing of more than just yourself – not to mention, travelling with a lot more variables!
This is why it’s a good idea to consider travel insurance, which the Australian Government Smartraveller website considers “as important as a passport” if you’re heading overseas.
Travel insurance can help when a family member gets sicks or injured overseas, if your flight is delayed or if someone loses their passport (sigh, we’ve been there). In particular, families with young children may find that having travel insurance with medical and emergency cover as a benefit offers some assurance in case something goes wrong.
Freely’s Overseas Explorer Plan includes as a benefit medical and emergency dental (cover will not exceed 12 months from the onset of the illness or condition), overseas repatriation and evacuation, as well as safety alerts and 24-hour access to medical and emergency assistance via the Freely app.
Families travelling with children might also enjoy Freely’s 24-hour telehealth access with e-script capability in over 70 countries and across dozens of language.
Terms and conditions apply. For more detail, be sure to read the PDS.
A policy for family travel insurance can cover things like overseas medical and emergency dental, emergency evacuation, trip cancellation and amendment, COVID-19 and lost, stolen or damaged luggage – such as what Freely’s Overseas Explorer Plan includes.
When looking for travel insurance, it’s a good idea to understand the level of cover you want for your family and whether you want to add extra cover for things like trip cancellations and valuable belongings.
With Freely, families travelling on the same policy can enjoy a discount, plus accompanied children and grandchildren under the age of 21 are covered at no extra cost under the policy of their travelling guardian (terms and conditions apply).
We always recommend that travellers read the PDS to understand exactly what a family travel insurance policy does and doesn’t include as a benefit, and the terms, conditions and limits that apply.
You can purchase a Freely travel insurance policy for you and your family at the last minute – even from the airport! You can get a quote and buy your policy in just minutes on our website or with the Freely app.
That said, we suggest buying travel insurance ahead of your trip to make use of benefits such as pre-trip cancellation – plus, purchasing your family travel insurance in advance means one less thing to worry about at the airport!
You can also buy Freely travel insurance while you’re already on your trip – but this means you’ll be subject to a three-day no-cover period.
For more detail, be sure to read the PDS.
Here are some helpful tips to consider ...
Determine where you're going and what your group will be doing during your trip. This will help you choose the right coverage to suit your needs.
Carefully go through the policy's Product Disclosure Statement (PDS) to grasp the details of your coverage. If you have any questions, don't hesitate to reach out to us - we're here to assist you
Discuss and agree upon a set of family rules before you even set off, such as staying together in crowded places and meeting at a certain point if people get lost. Some children are also likely to pet animals they see, which can be risky in countries where rabies occurs if the animal ends up biting or scratching them.
