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Travel insurance for Thailand

Thailand, the Land of Smiles

Thailand is a popular destination for Australians. With its fragrant culinary scene, elaborate temples and tropical terrain, Thailand is bursting with beauty. Though Thailand is safe for tourists, you never know when the unexpected could happen – which is why it’s a good idea to consider getting travel insurance. We can help with that.

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How freely works

Start with our Explorer Plan

We've made buying travel insurance easier by bundling medical, trip and belongings cover in our single Explorer Plan. Get a quote and buy your policy in minutes.

Add Trip Extras

If you need additional coverage for your trip or favourite gadgets, you can build upon the Explorer Plan by adding any of our Trip Extras.

Turn on Daily Boosts

Last-minute ski trip? Need a rental vehicle or motorcycle for the day? Embrace spontaneity and toggle on additional activity coverage for the days you need it.

Helpful Tip:
Remember:

Planning to ride a scooter in Thailand – as a driver or as a passenger? To get coverage, you must add our Motorcycle and Moped Riding Boost to your base policy for all the days that you’re riding and meet the requirements set out in the PDS.

The flexible travel insurance app that lets you explore freely!

What's covered?

We've simplified travel insurance with our bundled Explorer Plan that you can build upon with extra coverage. This way, you only pay for the coverage you need on the days you actually need it.

Cover for medical

We provide coverage for overseas medical expenses, including hospital expenses for approvable claims. If things go really wrong, we can help with emergency repatriation or evacuation to bring you home.

Only applies to Overseas Explorer Plan

Cover for your trip

If you need to amend, delay or cancel your trip, we can help smooth out bumps in your travel plans. You can even increase your cancellation coverage in increments of $1,000 by paying additional premiums.

Cover for your gear

We offer coverage to help fund the replacement or reimbursement
of delayed, lost, stolen or damaged luggage. You can also increase the single-item limit for portable electronic gadgets, and ramp up your coverage for other specified items you won't travel without.

Overseas
Domestic
Overseas Explorer Plan

When things go wrong overseas, travel insurance can be the unexpected hero of your trip. Freely's Overseas Explorer Plan offers coverage for medical and dental, emergency evacuation and repatriation, trip cancellation and amendment, and lost and delayed luggage.

Cover for your health

Accidental death$10,000

If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your death, we will pay your estate the amount (provided your death occurs within one year of the accident).

Disability$10,000

If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your permanent total loss of sight in one or both eyes or the loss of use of one or more limbs, we will pay you the amount shown in the Plan purchased (provided the loss occurs within one year of the accident).

Cover for medical

Overseas medical expenses$Unlimited~

If you become sick or injured while on your trip, we may provide cover for unexpected medical and hospital expenses.

Overseas emergency dental$Unlimited~

If you need to pay for unexpected dental treatment during your trip, we may provide cover for emergency overseas dental expenses.

Overseas emergency repatriation$Unlimited~

If you become sick or injured while on your trip and need emergency repatriation, we may provide cover for that.

Existing medical conditionsLimits apply

Some existing medical conditions are automatically covered by our Explorer Plan (subject to the criteria outlined in the PDS). If your existing medical condition falls outside the criteria or isn’t on the list, we may still be able to provide cover for your condition subject to the outcome of a short medical assessment, an additional premium may apply.

Overseas emergency evacuation$Unlimited~

If you become sick or injured while on your trip and need emergency evacuation, we may provide cover for that.

Accidental death$25,000

If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your death, if approved, we will pay your estate the amount (provided your death occurs within one year of the accident).

Disability$25,000

If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your permanent total loss of sight in one or both eyes or the loss of use of one or more limbs, if approved, we will pay you the amount shown in the Plan purchased (provided the loss occurs within one year of the accident).

Cover for your trip

Trip cancellation and amendment$5,000

If you need to unexpectedly amend or cancel your trip for a covered reason, we can reimburse you for the costs of your prepaid, non-refundable travel arrangements.

Additional expensesLimits apply

If you encounter unexpected accommodation and/or transport costs during your travels because of a covered event, we may provide cover for the additional expenses you incur.

Travel delay expenses$2,000

If your pre-booked, prepaid transport is temporarily delayed during the journey for at least 6 hours due to an unforeseeable circumstance outside your control (including a cyber incident), we may provide cover for the related expenses you incur up to $2,000.

Resumption of journey$2,000

If you need to return to Australia while you're on your trip because of the sudden serious injury, sickness, disease, or death of your relative or business partner, we may provide cover for the cost of resuming the journey up to $2,000.

Special events$2,000

If, due to an unforeseeable circumstance outside your control, your journey would otherwise be delayed – resulting in you being unable to arrive in time to attend a wedding, funeral, 25th or 50th wedding anniversary, or a prepaid conference, music festival or sporting event that cannot be delayed due to your late arrival – we may pay for the reasonable additional cost of using alternative public transport to arrive at your destination on time.

Personal liability$3,000,000

If you become unintentionally legally liable to pay compensation for damage caused to someone, we may provide coverage of up to $3,000,000. Limits, sub-limits, conditions and exclusions apply.

Cover for your stuff

Lost, stolen or damaged luggage$10,000

If your luggage or travel documents are lost, stolen, or damaged on your trip, we can reimburse you for your items or for repairing your items. The limit per item is $750.

Luggage delay$1,000

If your luggage is delayed by a transport provider for more than 12 hours during your trip, we can reimburse you for the costs of several personal items purchased.

Passport and travel documents$1,000

We may pay you for the cost of replacing travel documents and credit cards lost or stolen on the journey. We may also pay for your legal liability arising from their illegal use. You must, however, comply with all the conditions of the issue of the document prior to and after the loss or theft.

Lost or stolen money$500

If your cash, bank or currency notes, postal or money orders are accidentally lost or stolen on your trip, we can reimburse you for the cost of the loss.

Domestic Explorer

It's easy to assume that travel insurance is only necessary for overseas holidays – but travelling domestically within Australia's borders carries many of the same risks! Freely offers coverage for all domestic travel: from the bustling hubs of Sydney and Melbourne to more regional, nature-based destinations such as Tasmania and the Gold Coast.

Cover for medical

Accidental death$10,000

If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your death, we will pay your estate the amount (provided your death occurs within one year of the accident).

Disability$10,000

If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your permanent total loss of sight in one or both eyes or the loss of use of one or more limbs, we will pay you the amount shown in the Plan purchased (provided the loss occurs within one year of the accident).

Cover for your trip

Trip cancellation and amendment$5,000

If you need to unexpectedly amend or cancel your trip for a covered reason, we can reimburse you for the costs of your prepaid, non-refundable travel arrangements.

Additional expenses$10,000

If you encounter unexpected accommodation and/or transport costs during your travels because of a covered event, we can provide cover for the additional expenses you incur.

Travel delay expenses$2,000

If your pre-booked, prepaid transport is temporarily delayed during the journey for at least 6 hours due to an unforeseeable circumstance outside your control (including a cyber incident), we can provide cover for the related expenses you incur up to $2,000.

Resumption of journey$2,000

If you need to return to Australia while you're on your trip because of the sudden serious injury, sickness, disease, or death of your relative or business partner, we can provide cover for the cost of resuming the journey up to $2,000.

Special events$2,000

If, due to an unforseeable circumstance outside your control, your journey would otherwise be delayed – resulting in you being unable to arrive in time to attend a wedding, funeral, 25th or 50th wedding anniversary, or a prepaid conference, music festival or sporting event that cannot be delayed due to your late arrival – we will pay for the reasonable additional cost of using alternative public transport to arrive at your destination on time.

Personal liability$200,000

If you become unintentionally legally liable to pay compensation for damage caused to someone else's property or for the injury or death of someone, we may provide coverage of up to $200,000.

Cover for your stuff

Lost, stolen or damaged luggage$10,000

If your luggage or travel documents are lost, stolen, or damaged on your trip, we can reimburse you for the cost of replacing or repairing your items. The limit per item is $750.

Luggage delay$1,000

If your luggage is delayed by a transport provider for more than 12 hours during your trip, we can reimburse you for the costs of several personal items purchased.

Lost or stolen money$500

If your cash, bank or currency notes, postal or money orders are accidentally lost or stolen on your trip, we can reimburse you for the cost of the loss.

There’s a lot of detail to unpack in the above, so refer to and read the Combined FSG/PDS for more information. To learn about the Target Market for this product, you can read our TMD. ~ Medical and dental cover will not exceed 12 months from onset of the illness or injury.

24/7 Emergency assistance
In-app chat support
In-app travel safety alerts
24/7 Telehealth access

Need extra coverage for your trip?

Build on your Explorer Plan by adding Trip Extras to get greater protection for your personal belongings, and enhanced delay and cancellation coverage. You can also toggle on Daily Boosts to get coverage for certain activities, from motorbike riding to adventure sports – and toggle them off when your plans change!

Get flexible travel insurance and protection in minutes with freely!

Why visit Thailand? 

Thailand offers travellers a tantalising blend of cultural heritage, breathtaking natural beauty and wonderfully fragrant cuisine.

The dry season is the country’s peak period for visitors – and is an ideal time for outdoor activities and island-hopping in the south. Wet season brings slightly cooler temperatures and sees the rainforest come alive with greenery, waterfalls and wildlife.

Thailand is one of few remaining countries where you can see a tiger in the wild, as well as elephants, leopards, gibbons and hornbills!

Whether you're planning on exploring ancient temples in Bangkok, indulging in traditional massage therapies in Chiang Mai or hitting up festivals like Songkran, it’s a good idea to consider travel insurance for your trip.

Freely’s Overseas Explorer Plan offers a range of benefits for your trip to Thailand, including medical and emergency dental, emergency evacuation, trip cancellation and amendment, COVID-19 and lost, stolen or damaged luggage.

How to get to Thailand

Thailand is a popular destination for Australian travellers. You can jump on a direct flight from major cities like Sydney and Melbourne to Bangkok – the country’s capital – and to Phuket – its largest island.

Depending on your departure city, the flight from Australia can take anywhere from 8 to 10 hours, or a little longer if you have a stopover. Budget airlines Jetstar, Scoot and AirAsia offer regular flights to Thailand, as do Qantas and Thai Airways.

Australian passport holders are eligible for a visa exemption when travelling to Thailand for tourism purposes for up to 60 days on arrival. For the latest travel information, be sure to check the Australian Government Smartraveller website.

Why consider travel insurance for Thailand?

Although Thailand is relatively safe for tourists, travelling the country’s hundreds of islands still gives rise to all sorts of risks.

Thailand has one of the highest rates of road accidents in the world, with motorbike riders being particularly vulnerable. Because crowded tourist spots are so packed, it can be easy for belongings to be stolen or pickpocketed, and the country also has diseases such as rabies, malaria and Dengue fever.

Having travel insurance – such as Freely’s Overseas Explorer Plan – for Thailand can offer a layer of protection against the financial fallout of any incidents like this on your trip.



Importantly, if you plan to hop on a moped while in Thailand, it’s a good idea to consider the right travel insurance policy. Freely’s Motorcycle & Moped Riding Boost offers cover for this activity in Thailand, but you must add this to your base policy at an additional cost for all the days you plan to ride – as the driver or passenger.

For more detail, be sure to read the PDS.

Top tips for travelling in Thailand

Here are some helpful tips to consider ...

1

Consider extra cover if you’re riding a moped in Thailand

If you plan on renting a moped or motorbike in Thailand – or even riding one as a passenger – you need to add our Motorcycle and Moped Riding Boost to your base policy for all the days you’ll be on the bike in order to be eligible for cover. You also need to meet all the requirements set out in our PDS.

2

Respect the local laws and customs

Some tourists get a little overexcited in Thailand and tend to forget about local laws and customs – and disrespecting these can get you in big trouble. Follow the road rules, never drink and drive, be mindful not to step on religious offerings, don’t take photos of people without asking and be respectful of sacred spaces such as temples.

3

Take precautions against traveller's diarrhoea or Bangkok belly

Don’t drink from the tap – stick to filtered or bottled water instead. Sanitise and wash your hands regularly. You can also take a natural probiotic like Travelan as a preventative supplement to get your guts in good shape before you go. If the worst happens and you succumb to the sickness, take activated charcoal tablets, stay hydrated and get plenty of rest.

Why freely?

Only pay for the extra coverage you need on the days you actually need it.

Update your policy on your trip so you can embrace travel spontaneity.

Get 24/7 support in-app with access to our medical and emergency specialists.

Giving back to people, places and the planet

Still got questions?

What happens if there’s a natural disaster in Thailand?
I want to rent a scooter, moped or motorbike in Thailand. Will this be covered?
Does Freely offer medical cover in Thailand?
Will you fly me home if I get sick or injured in Thailand?
Will I be covered in Thailand if I am under the influence of drugs or alcohol?

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