We know what a bummer it is when you or a loved one gets COVID-19 just as you're about to travel, or when you're already on your trip – especially if it's a severe case. That's why we've included COVID-19 coverage as standard in our Essentials Plan.
Though COVID-19 as a global health emergency is over, the pandemic is still ongoing, with the virus continuing to disrupt travel plans. Coverage for the virus and its impacts is provided in our Essentials Plan, and here are some of the benefits.
If you catch COVID-19 on your trip, you are eligible to claim medical and quarantine costs while having to stay put in your destination. COVID-19 tests must be administered or validated by a medical professional (home tests are not sufficient).
If you fall seriously ill with COVID-19 and need to be evacuated or repatriated, those costs would be eligible for coverage.
Coverage is available if you're diagnosed with COVID-19 by a medical practitioner and require medical treatment.
In the instance that you or your traveling companion becomes sick with COVID-19 before your departure date, we can provide coverage for expenses for your unused, non-refundable insured trip cost up to $20,000.
*You must add our Pre-Trip Cancellation Trip Extra to your Essentials Plan to get this coverage
Where a government authority imposes closure orders on cross-area, -border, -region or -territory travel.
Travel insurance does not provide trip cancellation or interruption for fear of travel.
If you are required to show a negative COVID-19 test prior to leaving your destination, unless directed by a physician.
There’s a lot of detail to unpack in the above, so please refer to and read our Travel Insurance Policy for more information on coverage limitations and exclusions.
If you or a traveling companion contract coronavirus while traveling, and it is diagnosed by a physician, you could be eligible for trip interruption, travel delay, emergency medical and medical evacuation coverage. Contact Zurich Travel Assist for guidance.
Our Essentials Plan includes Trip Interruption that provides coverage for the unused portion of your prepaid non-refundable expenses as well as any additional transportation expenses you may incur to return home or re-join your trip.
The optional Trip Inconvenience Trip Extra also provides coverage for additional expenses you may incur, such as hotel and meals, if a physician orders you to physically quarantine while on a trip and you are delayed, up to the daily limit as indicated in your policy.
Our Essentials Plan provides coverage for medical expenses incurred while treating the coronavirus and emergency evacuation if medically necessary. The emergency evacuation must be medically necessary, physician certified and arranged by Zurich Travel Assist.
If you test positive for COVID-19 while traveling, you will want to follow the doctor’s orders on where to quarantine. You may quarantine in either a hospital, hotel, or vacation rental (such as an Airbnb) while on your trip and still be eligible for the travel delay benefit in our Trip Inconvenience boost up to the daily limit to help cover additional hotel and meal expenses, as well as emergency medical and emergency physician-ordered evacuation coverage.
If you test positive for COVID-19 while traveling, travel assistance can help you make arrangements to extend your hotel stay, locate alternate accommodations, make changes to your travel bookings and much more. If you are experiencing symptoms and would like to be seen by a physician, Zurich Travel Assist can refer you to a local clinic, physician, or medical facility. They can also help you understand what benefits are available under your policy, even after normal business hours.